Family Link

Discover the Smarter Way for SNFs to Connect With Families.

Streamline family communication and boost satisfaction with our PCC-integrated software. Open a direct line without adding extra burden to your staff.

Better Workflows That Empower Better Patient Outcomes.

Empower your skilled nursing facility with modern communication tools.

Saves Time

Eliminate repetitive phone calls and emails. Allow your team to focus exclusively on patient interaction instead of routine updates.

Hourglass depicting timesaving
Happy smiling family

Improve Satisfaction

Strengthen trust directly with families through regular digital updates.

Professional successful team reputation

Enhance Reputation

Stand out as a prime facility prioritizing modern family engagement.

Why Choose Family Link?

Our platform is built specifically for the needs of Skilled Nursing Facilities trying to modernize their family relations.

Reduce Call Volume

Directly message families so nurses spend less time on repetitive calls.

Reduce Call Volume

Effortless Coordination

Perfectly synced through your PointClickCare data with zero manual entry.

Effortless Coordination

Multi-Language Support

Auto-translate outgoing messages into the family's preferred language, eliminating communication barriers completely.

Multi-Language Support

HIPAA Compliant

Secure, encrypted messaging ensures all PHI remains completely protected.

HIPAA Compliant

Real-Time Alerts

Ensure families are notified swiftly during critical situations.

Real-Time Alerts

How it works

We've removed the complexity. Getting your facility up and running with automated updates takes practically zero effort.

01
01

Connect Your EHR

We securely integrate directly with PointClickCare. No manual entry or duplicate work for your staff.

Connect Your EHR
02
02

Configure Triggers

Set up the automated triggers. When a condition changes or an update is needed, the system knows what to do.

Configure Triggers
03
03

Send Messages

Families instantly receive text messages with vital updates about their loved ones automatically.

Send Messages

Trusted by Care Leaders

See how skilled nursing facilities are transforming their family communication and saving hundreds of hours.

Gertrude Mligo
Dr. Sarah Jenkins
Michael Chen

"I no longer have to reject or delay family updates. Thanks to Family Link, communicating with families in our skilled nursing facility has become incredibly easy and fully automated!"

Gertrude Mligo

Digital Communication Strategist

"The amount of time our nurses have regained is staggering. We used to spend hours every week making routine calls. With Family Link, that time goes directly back into patient care where it belongs."

Dr. Sarah Jenkins

Director of Nursing

"Family satisfaction scores have hit an all-time high since we implemented this platform. Families feel more connected and informed, and our facility's reputation has never been stronger."

Michael Chen

Facility Administrator

Ready to transform your facility?

Join leading skilled nursing facilities using Family Link to save time, enhance care, and improve family satisfaction.