Efficiency Meets Exceptional Care.
Eliminate repetitive phone calls and emails.
Strengthen trust and transparency with families.
Stand out as a facility that prioritizes family engagement.
Trusted by Leading Skilled Nursing Facilities
"This platform has transformed how we communicate with families. Our staff can focus on care, and families appreciate the timely updates."
Emily R., Facility Director
"The time savings alone have made this service invaluable. It's a game-changer for our operations."
Mark T., Administrator
Adds 0 additional work to nurses.
Can save 40+ man hours a week.
Fully HIPAA-compliant for secure messaging.
Customizable to fit your facility's needs.
At Family Link, we help skilled nursing facilities improve communication with families while saving time for your staff. Here's how our system seamlessly integrates into your operations:
Family Link connects directly with your existing care management system, such as PointClickCare, with no need for additional hardware or complex setup.
Our platform automatically generates and sends HIPAA-compliant text messages to residents' families based on care activities, such as new doctor orders, medication administration or general updates. These messages provide reassurance and keep families informed—without adding to your staff's workload.
We understand the importance of privacy. Our system is fully compliant with HIPAA regulations, ensuring sensitive information stays protected while keeping families updated.
Getting started is simple. Through PCC, we have access to all emergency contacts for each resident. Families receive updates directly via text, with no apps or complicated steps required.
By proactively keeping families informed, you build trust and satisfaction, reducing inbound calls and giving your staff more time to focus on resident care.
Start Communicating Smarter Today
Join the growing number of skilled nursing facilities using our platform to save time, enhance care, and improve family satisfaction. Schedule a demo to see how we can work for you.
