A Smarter Way for SNFs to Connect with Families.
Streamline Family communication and boost satisfaction with our PCC-integrated software.Schedule a demoSee the Benefits
Streamline Family communication and boost satisfaction with our PCC-integrated software.Schedule a demoSee the Benefits
Benefits for Skilled
Nursing Facilities.
Efficiency Meets Exceptional Care.
Nursing Facilities.
Efficiency Meets Exceptional Care.
Saves Time.
Eliminate repetitive phone calls and emails.
Eliminate repetitive phone calls and emails.
Improve Satisfaction
Strengthen trust and transparency with families.
Strengthen trust and transparency with families.
Enhance Reputation
Stand out as a facility that prioritizes family engagement.
Stand out as a facility that prioritizes family engagement.
“Testimonials”
Trusted by Leading Skilled Nursing Facilities"This platform has transformed how we communicate with families. Our staff can focus on care, and families appreciate the timely updates." "The time savings alone have made this service invaluable. It’s a game-changer for our operations."
Emily R., Facility Director
Mark T., Administrator
Mark T., Administrator
Ready to Transform
Your Facility?
Start Communicating Smarter Today
Join the growing number of skilled nursing facilities using our platform to save time, enhance care, and improve family satisfaction. Schedule a demo to see how we can work for you.Your Facility?
Start Communicating Smarter Today
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Why Choose Family Link.
Effortless Communication for Nurses.
Adds 0 additional work to nurses.Time-Saving Innovation for SNFs.
Can save 40+ man hours a week.Secure and HIPAA-Compliant Communication.
Fully HIPAA-compliant for secure messaging.Solutions Designed to Fit Your Facility Like No Other.
Customizable to fit your facility’s needs. How It Works.
At Family Link, we help skilled nursing facilities improve communication with families while saving time for your staff. Here’s how our system seamlessly integrates into your operations:1. Easy IntegrationFamily Link connects directly with your existing care management system, such as PointClickCare, with no need for additional hardware or complex setup.2. Automated Family UpdatesOur platform automatically generates and sends HIPAA-compliant text messages to residents’ families based on care activities, such as new doctor orders, medication administration or general updates. These messages provide reassurance and keep families informed—without adding to your staff’s workload.3. HIPAA-Compliant and SecureWe understand the importance of privacy. Our system is fully compliant with HIPAA regulations, ensuring sensitive information stays protected while keeping families updated.4. Effortless SetupGetting started is simple. Through PCC, we have access to all emergency contacts for each resident. Families receive updates directly via text, with no apps or complicated steps required.5. Enhance Family SatisfactionBy proactively keeping families informed, you build trust and satisfaction, reducing inbound calls and giving your staff more time to focus on resident care.